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2013

Pacific Smiles Dental and nib Dental Care Centres are here for you this festive season.

The Pacific Smiles Group, owner and operator of Pacific Smiles Dental Centres and nib Dental Care Centres, are committed to patient care this Christmas. Most of our dental centres will be open between Christmas and New Year, with some of our centres open every day except Christmas Day.

Pacific Smiles Dental opening hours for Christmas and New Year 2013

nib Dental Care Centre opening hours for Christmas and New Year 2013

One of the advantages of being Australia’s largest network of branded dental centres is being able to offer our patients access to dental care during holiday periods, including the Christmas season.

Pacific Smiles Group is committed to ensuring our patients have access to gentle and caring dentists when they are most needed. Toothaches can come on unexpectedly, as can accidents during the holidays, resulting in the need for emergency dental care. This is why our dental centres set aside daily emergency appointments to make sure our patients can be treated when they need it the most.

Visit Pacific Smiles Dental and nib Dental Care Centre for dental centre locations and contact details.


Child Dental Benefits Schedule Confirmed

The Australian Government has confirmed that the hugely anticipated Child Dental Benefits Schedule Scheme announced by the Labor Government in early 2013, will be supported by the new Liberal Government.

The Child Dental Benefits Schedule, previously known as Grow Up Smiling, will commence on the 1st January 2014. The dental scheme will replace the current Medicare Teen Dental Plan and will assist more than 3.4 million children between the ages of 2 and 17 years.

The scheme will provide children with up to $1000 in dental benefits to be used over a 2 year period on services such as dental check-ups, teeth cleaning, fillings, x-rays, extractions and root canal treatment.

Eligible families will receive confirmation and information in early 2014 once the scheme has launched. The government has indicated that families in receipt of Family Tax Benefit Part A along with families entitled to other Government benefits will be eligible.

Pacific Smiles Group welcomes the launch of this important scheme, with Dentists at both Pacific Smiles Dental and nib Dental Care Centres supporting patients entitled to the Child Dental Benefits Schedule. For more information contact your nearest Pacific Smiles Dental or nib Dental Care Centre.


Business Director Publication – Executive Interview - October/November 2013

Pacific Smiles Group, owner and operator of Pacific Smiles Dental, was recently featured in the ‘Business Director’ publication via an executive interview with CEO John Gibbs.

Click here to view the featured pages.


Pacific Smiles Dental and nib Dental Care Centres - Dentists are here for you this long weekend

Pacific Smiles Group, owner and operator of Pacific Smiles Dental and nib Dental Care Centres, have Dentists available this upcoming October long weekend.

If you are unlucky enough to need an emergency dentist, or prefer to visit the Dentist on your day off, Pacific Smiles Dental and nib Dental Care centres have Dentists on standby for you if you need us.

Pacific Smiles Dental have key dental centres open this October long weekend, including:

  • Greenhills and Morisset in the Newcastle Hunter Region, NSW – Greenhills have Dentists available every day over the October long weekend. Morisset is normally open 6 days a week, and as such has Dentists available Saturday 5th October and the public holiday, Monday 7th October.

  • Erina and Tuggerah on the NSW Central Coast – have Dentists available every day over the October long weekend. • Penrith in Sydney, NSW – has Dentists available every day over the October long weekend.

  • Woden in Canberra ACT – Woden has Dentists available every day over the October long weekend.

  • North Lakes and Bribie Island in QLD – North Lakes has Dentists available every day over the October long weekend. Bribie Island is normally open 6 days a week, and as such has Dentists available Saturday 5th October and the public holiday, Monday 7th October.

nib Dental Care Centres have key dental centres open, including:

  • Glendale in the Newcastle Hunter Region, NSW – open every day over the October long weekend.

  • North Parramatta in Sydney, NSW – open every day over the October long weekend.

Pacific Smiles Dental and nib Dental Care Centres are committed to being there for you when you need us most, by having accessible dental services over this October long weekend.

For all Pacific Smiles Dental operating hours this October Long Weekend 2013, please click here.

For all nib Dental Care Centre operating hours this October Long Weekend 2013, please click here.


Hunter Business Award winners announced in The Leader Magazine August 2013

The Hunter Business Chambers’ magazine ‘The Leader’ have published a special Hunter Business Awards Edition of their publication this month, announcing Pacific Smiles Group as the winner of the Business Excellence Award. See page 15 of ‘The Leader’ for the full feature story or Click Here to see the Pacific Smiles Group feature in The Leader Magazine.

View the full video interview with Pacific Smiles Group CEO John Gibbs.


Pacific Smiles Group Awarded For Business Excellence

Australia’s most prestigious regional business awards, the Hunter Business Awards, were held recently in Newcastle. From hundreds of entries, there were 60 finalists across 9 award categories and almost every sector of the economy was represented by the region’s leading businesses and organisations. Over 500 people attended a gala black-tie awards ceremony to hear the winners being announced.

Pacific Smiles Group won the award for Business Excellence for companies of greater than 20 employees. This was no small achievement against a strong field of finalists. The Award, sponsored by the Hunter Business Chamber and the NSW Minerals Council, recognised the commitment of the dentists, staff and management of Pacific Smiles Group, to the delivery of excellence in patient care and customer service. In accepting the Award, John Gibbs, the CEO and Managing Director of Pacific Smiles Group, said that business and service excellence were top of mind and close to heart for the employees and dentists associated with the group. “Winning this Award vindicates the commitment and hard work of so many people across our Pacific Smiles Dental Centres and nib Dental Care Centres.”

The Award for Business Excellence comes at a time when Pacific Smiles Group is celebrating its 10th anniversary. From three Dental Centres in the Hunter region of New South Wales, there are now thirty four centres across Victoria, the ACT, New South Wales and Queensland, providing fully serviced surgeries to over 260 dentists. The growth continues, with typically three to four new Dental Centres being developed every year, and all to the same successful model and formula that has served the Group so well over the last decade.

Founders Dr. Alex Abrahams and Dr. Alison Hughes are justifiably very proud that patient care and customer service have remained the cornerstones of the Group’s success, despite the impressive growth. “Our culture is about putting the patient’s needs first and foremost in all aspects of our organisation. It was the way we ran our practices prior to the creation of Pacific Smiles and it has been a non-negotiable requirement in every Dental Centre that we have developed or acquired since then.” An internal operating philosophy and training program called APPEx® or A Perfect Patient Experience helps to guide consistent excellence in care.

Beyond the current celebrations, continued improvement and further expansion are firmly on the agenda as Pacific Smiles Group embraces its second decade in the fast changing dental services industry of Australia.

Hunter Business Awards

Photo 1: (L-R) Scott Keenan of NSW Minerals Council, Richard Anicich President of Hunter Business Chamber, John Gibbs CEO of Pacific Smiles Group, Kristen Keegan CEO of Hunter Business Chamber. Photo Courtesy of AJM Photography.

Photo 2: (L-R) Dr Alison Hughes and Dr Alex Abrahams, Co-Founders of Pacific Smiles Group.


Hunter Business Chambers ‘The Leader’ Publication - Lifestyle, Health & Leisure Feature - July 2013

Pacific Smiles Group, owner and operator of Pacific Smiles Dental, was recently featured in the Lifestyle, Health & Leisure edition of the Hunter Business Chamber’s ‘The Leader’ publication. Click here to view the feature article.


Do you need a Dentist this June long weekend? Pacific Smiles Dental and nib Dental Care Centres are here for you.

Pacific Smiles Group, the owner and operator of Pacific Smiles Dental and nib Dental Care Centres, are pleased to offer patients access to our Dentists for emergency dental services over the upcoming June long weekend.

Pacific Smiles Dental and nib Dental Care Centres understand that toothaches and accidents can occur at inopportune times. If you need an Emergency Dentist this June long weekend or are just looking to maximise your time off, Pacific Smiles Dental and nib Dental Care Centres have a Dentist open just for you.

We have Dentists open this June long weekend in the following areas:
  • Greenhills and Morisset in the Newcastle Hunter Region, NSW – Greenhills have Dentists available every day over the June long weekend. Morisset is normally open 6 days a week, and as such has Dentists available every day except Sunday 9th June.
  • Erina and Tuggerah on the NSW Central Coast - have Dentists open every day over the June long weekend.
  • Penrith and Gladesville in Sydney, NSW – Penrith has Dentists available every day over the June long weekend. Gladesville is normally open 6 days a week, and as such has Dentists available every day except Sunday 9th June.
  • Woden in ACT - has Dentists available every day over the June long weekend.
  • North Lakes in QLD - has Dentists available every day over the June long weekend.

nib Dental Care Centres have key dental centres open, including:
  • Glendale in the Newcastle Hunter Region, NSW – open every day over the June long weekend.
  • North Parramatta in Sydney, NSW – open every day over the June long weekend.
Pacific Smiles Dental and nib Dental Care Centres are committed to being available when you need us including having Dentists open this June long weekend and most public holidays.

For all Pacific Smiles Dental operating hours this June Long Weekend 2013, please click here.

For all nib Dental Care Centre operating hours this June Long Weekend 2013, please click here.


Dentists Open this ANZAC Day 2013

Pacific Smiles Group will have a number of dental centres providing emergency and general treatment for our valued patients who are looking for a Dentist who is open this ANZAC Day, Thursday 25th April 2013.  Dentists working at an nib Dental Care Centre or Pacific Smiles Dental Centre will be available for that unexpected emergency or for a general check-up if it’s easier for you and your family to come in on ANZAC Day.

Glendale nib Dental Care Centre will open between 8.00am and 1.00pm and Parramatta nib Dental Care Centre will be open between 7.30am and 5.30pm. Appointments are available if you would like to use this ANZAC Day public holiday for a much needed trip to the dentist.  To make a dental appointment at either of these nib Dental Care Centres this ANZAC Day please call 1300 345 300 and follow the prompts to be connected to the centre.

There are also six Pacific Smiles Dental Centre locations with dentists open this ANZAC Day. Pacific Smiles Dental Centres open this ANZAC Day include Greenhills and Morisset in the Hunter region of NSW and Tuggerah on the Central Coast.

Pacific Smiles Dental, Gladesville is open for Sydney residents this ANZAC Day. For residents living in Canberra, Pacific Smiles Dental, Woden is also open this ANZAC Day. For exact opening hours and contact numbers of Pacific Smiles Dental Centres, please click here.

Pacific Smiles Group is committed to quality dental care when our patients need us most, and this Thursday 25th April 2013 ANZAC Day public holiday is no exception, with selected nib Dental Care Centres and Pacific Smiles Dental Centres open.


Pacific Smiles Group Celebrates 10 Years in 2013

From three Pacific Smiles Dental Centres in the Hunter & Lake Macquarie region of New South Wales to a network of over 34 Dental Centres, comprising 28 Pacific Smiles Dental Centres and 6 nib Dental Care Centres, plus a Registered Training Organisation, Pacific Smiles Group is proud of our achievements over the last 10 years.

2013 sees Pacific Smiles Group celebrate 10 years since we introduced a single corporate structure to provide dentists with the opportunity to practice from a fully serviced Dental Centre where dentists can devote their entire working day to clinical dentistry, enhancing professional satisfaction, earnings potential and work/life balance.

Our appealing Dental Centres in great locations deliver consistent patient flow. The well-equipped and staffed surgeries allow the dentists to practise effectively and efficiently. Consistency of operations and administration enhance the patient experience and assist the dentists in their clinical practice.

Suuporting the growing network of Dental Centres is a Registered Training Organisation called Dental Assistant Training Solutions, which provides nationally recognised qualifications for dental assistants and receptionists. This fully owned training organisation enables Pacific Smiles Group to provide added support to our employees and to others in the industry in their career journey.

Pacific Smiles Group is proud to be celebrating 10 years of growing our successful company in 2013, and look forward to continue to grow and celebrate many more milestones in coming years.


Easter 2013 – Need a Dentist this Easter long weekend? Pacific Smiles Dental and nib Dental Care Centres are here for you.

Pacific Smiles Group, the owner and operator of Pacific Smiles Dental and nib Dental Care Centres, are pleased to offer patients access to our Dentists for emergency dental services over the upcoming Easter long weekend.

Whether our patients are on holidays or at home this Easter, have a dental emergency, or simply want to make use of visiting the Dentist on their day off, many of our Pacific Smiles Dental and nib Dental Care Centres are open over the Easter break. So where can you visit a Dentist this Easter long weekend? Pacific Smiles Dental has key dental centres open, including:

  • Greenhills and Morisset in the Newcastle Hunter Region, NSW – Greenhills is open every day over Easter. Morisset is normally open 6 days a week, and as such is open every day except Easter Sunday.

  • Erina and Tuggerah on the NSW Central Coast - open every day over Easter.

  • Gladesville and Penrith in Sydney, NSW – Gladesville is normally open 6 days a week, and as such will be open every day except Easter Sunday. Penrith is open every day except Good Friday.

  • Woden, ACT - open every day over Easter. • North Lakes in QLD - open every day over Easter except Good Friday.

nib Dental Care Centres have key dental centres open, including:

  • Glendale in the Newcastle Hunter Region, NSW – open every day except Good Friday.

  • North Parramatta in Sydney, NSW – open every day except Easter Sunday

For all Pacific Smiles Dental operating hours this Easter Long Weekend 2013, please click here.

For all nib Dental Care Centre operating hours this Easter Long Weekend 2013, please click here.

All our Dentists and staff wish our valued patients a safe and relaxing Easter long weekend.


 

 
   

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