Why work with Pacific Smiles Group?

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Why work with Pacific Smiles Group? 2017-05-19T13:50:06+00:00

Pacific Smiles provides all of the necessary resources to enable dentists to provide optimal dental services to patients. Such resources include;

  • Strategically located Dental Centres with high exposure, a large patient base, extended opening hours, easy patient access and high quality design and fit-out
  • Well trained and highly motivated Dental Centre management teams
  • Front-office reception services and patient billing systems
  • Trained and efficient clinical support staff
  • State-of-the-art sterilisation and instrument tracking services
  • Comprehensively equipped and well maintained surgeries
  • Stock of required consumable items
  • Professional marketing and advertising
  • Access to Preferred Provider Agreements with Third Party Insurers
  • Community and school education programs
  • Access to specialist support

With clinical autonomy, dentists who choose to base their practices at a Dental Centre operated by Pacific Smiles, enjoy the luxury of a true ‘walk-in-walk-out’ practice, without the hassles of managing and operating the Dental Centre itself. The professional and personal benefits that accrue from such an arrangement are enormous. As a result, more and more dentists are choosing the Pacific Smiles way to conduct private practice in Australia.

  • We will be recognised as an outstanding Australian success story and a market leader in our field.
  • We will combine professional ethics and care with efficient and effective systems and structures to provide a perfect patient experience (APPEx®) at every one of our Centres.
  • We will delight both practitioners and patients with our range and standard of service.
  • We will work with government, private health insurers and other third party funders to assure patients of the very best access to care.
  • We will recognise and reward our employees for their contributions and provide career and professional development structures for them.
  • We will actively interact with and support the communities in which our Centres operate.
  • We will operate profitability to ensure our ongoing growth and success.
  • We will genuinely enjoy what we do.
A spirit of adventure, a sense of courage and a relentless desire to do things better were the foundations upon which our vibrant and entrepreneurial organisation was founded. Our continued success will be underpinned by our commitment to our founding principles and the following core values.

Service – Our reason for being is to provide excellent service and care to practitioners and patients.
Mutual Respect – We cultivate an internal culture of genuine care and concern for all stakeholders and mutual respect between all.
Integrity – We display honesty, loyalty and integrity in all our dealings and interactions.
Learning – We are committed to education and professional development of employees and practitioners to create a culture of learning and continuous improvement.
Energy – We recognise that service excellence and superior outcomes rely upon the motivation, commitment and positive energy of many individuals.
Safety – We provide a safe work environment for all. We empower our people to share this value and the responsibility for the health and safety of themselves and others.

  • To develop successful and professional Centres that have a magnetic quality, where practitioners and their patients become long-term customers and are eager to refer friends, relatives and associates.
  • To meet the needs of both practitioners and their patients more effectively, efficiently and comprehensively than is possible by any other organisation, partnership or individual.
  • To build long term relationships with all our stakeholders and associates.
  • To build a network of professional Centres throughout Australia, in regional and urban locations where the vast majority of the Australian population reside, and where growth is expected to be concentrated.
  • To facilitate continuous quality improvement in all that we do.